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We are constantly working with all our Partners to improve Customer experience and offer easy solution for Shipping, Payments & order processing while maintaining Laws & regulation. We also keep the process transparent and informative through or email & websites. We will request you to Revise the first order confirmation email for all set of information. You are requested to help us with paper work where it may be required. 

# In case of some transactions, where the order value exceeds INR 50,000 you may receive an e-mail from our payment gateway partners wherein they may ask you to e-mail a valid ID proof or past month credit card statement to confirm the authenticity of the transaction. This is being done to prevent online frauds. We request you to e-mail the required documents within 24 hours, in case of any such receipt of e-mail so that the payment may be processed.

#  Please check the document requirement (entry forms) as per State Govt. Tax Regulations. In such cases, where applicable, kindly prepare the forms and send it to us for timely delivery few days before dispatch to our registered address. Any delay in document or discrepancy in document will result in delay. FedEx will Hold such goods in their warehouse and charge delay/storing charges which has to be paid by buyer at the time of delivery. 

Listed Document Check List for Shipping :https://cdn.shopify.com/s/files/1/0342/0793/files/Domestic-Paper-work-June2015.pdf?1150440419277838840

Listed Pin code Check List for Shipping

Fedex : https://cdn.shopify.com/s/files/1/0342/0793/files/PINCODE_LIST_fed_ex_non_delivery_area.pdf?3717

SafExpress : https://cdn.shopify.com/s/files/1/0342/0793/files/Safexpress_Pincode_List.pdf?6137884209083668566

#Cash On Delivery Terms. Full amount to paid at the time of delivery. COD Charges Rs 500/- Extra Per Order.
You Pay = Invoice Amount + COD Charges
1. Available Only for Order Value less Then Rs. 5000/-
2. Available for Selected Products (If Mentioned in product Description)
3. Subjected to FedEx / Safexpress COD Serviceable Pincodes.

#To use our alternate gateway  from DirecPay Please follow The steps.
1. Select this Option and click on place my order. You will receive an email with Details.
2. Send the basic required Information to orders@furnishmyhome.in
    a. Complete name :
    b. Order Number :
    c. Amount :
    d. Email id :
    e. Mobile no :
    f. Description - Product Name :
on receipt of these information We will raise an invoice and send a link to you through email.
3. Follow the link and make the Payment From DirecPay Gateway.
4. Once you make the Payment Confirm us on order@furnishmyhome.in
We will mark the payment received at our end and process your order.

# In case of NEFT / RTGS/ IMPS / CASH DEPOSIT please, send us a email & mention your order number with payment receipt at orders@furnishmyhome.in

# Delivery Not facilitated  by customer within the time limit set by different carrier shall be stored in carrier warehouse and subsequent charges shall Be borne by the buyer.

# Please select Wicker Pattern Option and add to order notes. You can also mail us your preference within 72 hours of your order. Premium charges may apply in case special weaving options are selected. In case no option Is provided we will make furniture as per image provided in Website.

# Kindly note all order will be considered for production from the date of receipt of payment. Delay in payment advance will make all offer and commitment void.

# Change in order, fabric, colour or other customization may require extra production time. Dispatch Dates are estimated and tentative and may sometime extend up to 4 weeks over and above given time line. All Hand Made/ Hand Woven Furniture may take extra time depending upon availability of resource, Labour, Holidays, Quality & Finishing Testing etc.

# Select Color of Cushion fabric from.http://furnishmyhome.in/pages/color-and-weaving-patterns . In case of no Selection/ preference we will choose from closest available option if Colour is unavailable. Cushion colour might not be available as in Image on Website.

# Any Delay due to unavoidable situation (Extreme Cold, Extreme Summer, Extreme Rains, War, Riots, Flood, Fire, Natural Calamities, Lack of Rawmaterial, Shortage of Labour, Etc) is considered as normal.

# Minor Size and Design are subjected to change without notice as we continuously improve our furniture and change to achieve better design, comfort & handling.

 # No refund or cancellation will be done in case customer do not provide documents required for shipping (entry forms) as per State Govt. Tax Regulations after 48 Hours of placing the order. You may cancel your order before production starts within 48 hours of order.

# This product is currently not available in stock. It will be made especially for you and will not be subject to cancellation and refund once the production starts.

# Any product Bought during promotional/Sale schemes such as  (Sale, Discount, Free Shipping) are not subjected to cancellation.